IT outsourcing for SMBs in Casablanca: what does it really cost?
Between emergency interventions and monthly packages, here's the real cost breakdown for Moroccan SMB IT outsourcing.
IT outsourcing for SMBs in Casablanca: what does it really cost?
The question comes up in every management meeting: "Should we hire an IT technician or outsource?" Before answering, let's talk numbers.
The real cost of an in-house technician
A junior IT technician in Casablanca costs between 6,000 and 9,000 MAD gross per month. Add employer contributions (~20%), equipment, ongoing training, and you quickly exceed 12,000 MAD/month — for one person, available 8h/day, 5 days a week.
What managed services actually cover
A managed service package typically covers:
- Preventive maintenance (updates, antivirus, backups)
- Remote helpdesk (response within 2h)
- Planned on-site visits
- Monthly infrastructure status report
When does outsourcing make financial sense?
The math is simple: if your downtime costs more than 1 hour of lost productivity per month, outsourcing pays off. For an 8-workstation SMB in Casablanca, ROI is typically positive from month one.
Want a personalized estimate? Contact us.